Woodys Garden Store 14 Day Money Back Guarantee

Garden Decking • Garden Fence Panels • Pergolas
Garden Arches • Arbours • Garden Seats • Planters
Gates and Trellis • Edging • Carports • Canopies
Fence posts • Picket Fencing • Bird Tables • Metposts and more
From Woodys Garden Store, Gloucestershire.

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Arbour Seats (2)
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BARGAIN CORNER
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Composters (1)
Decking-> (14)
Decking/Pergola Combos (3)
DIY Timbers (1)
Fence Panels (3)
Fence Posts-> (12)
Gates-> (8)
Jacuzzi/Hot Tub Surrounds (2)
Metposts
Pergolas-> (21)
Trellis-> (17)

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14 DAY MONEY BACK GUARANTEE

Woodys Garden Store 14 Day Money Back Guarantee

As a company committed to complete customer satisfaction, we pride ourselves on our enviable reputation for quality and service. We offer a 14-day money back guarantee on every product we sell through the website to ensure that you have peace of mind and are happy with your purchase.

Returns and Exchanges

In the unlikely event that you are not totally satisfied with any goods purchased please inform us in writing (including fax or email) and telephone Customer Services on 01594 837287 within 14 days (starting on the day after the goods are delivered to you) to arrange their return.

The goods should be returned to us at the following address:

Finesse Garden Products, Dean Sawmills, Staunton Road, Gloucestershire GL16 8NS

Please ensure that as well as your receipt, you include a covering note with your name, contact details, order number and details of the reason for exchange. Once the goods have been received, we will give you a replacement or refund.

The goods must be returned to us unused, and wherever possible, in the original packaging. We recommend that you retain all of the original packaging until you are sure that you intend to keep the goods. If the original packaging is not available, you should use packaging that would provide similar protection as returned items must be received ‘as new’ and in resaleable condition. Please note: Carriage costs will be refunded only if the item is faulty, or if it differs in any way from the advertised goods. Returned parcels remain the responsibility of the customer until safely received by us. The company does not pay return carriage unless an item is faulty, or it differs in any way from the advertised goods. If you would like us to arrange collection of goods for return, please contact Customer Services. Return carriage costs will be deducted from any refund due. This Fee is dependant on the weight / size of your order, & in most cases will not exceed £19, however much large orders may be chargeable is up to & including a maximum of £50

All products are guaranteed against faulty workmanship. If any item is found to be faulty, return it and we will be happy to correct the faulty part or send a replacement without charge. Please follow carefully the instructions for assembly and advice on how to care for the products. Please bear in mind that a minor amount of natural movement is inherent in timber.

Info

Looking for a Tailor Made Pergola?

OPEN 7 DAYS A WEEK!

9.00am to 9.00pm

Over 25 Years Experience!

WOODYS GARDEN STORE, Dean Woodlands, Staunton Road, Coleford, Gloucestershire GL16 8NS. United Kingdom
Tel: 0800 781 4879, Email: info@woodysgardenstore.co.uk