Privacy Policy
GENERAL
This privacy statement sets out how FINESSE GARDEN PRODUCTS (we, us or
our), who operate this web site located at www.woodysgardenstore.co.uk use the
information you give us. We may change this privacy statement at any time by
posting such changes on the Site. Your continued use of the Site after notice of
changes shall mean you have agreed to the new privacy statement.
We are committed to respecting your privacy. Once you choose to provide us with
any information by which you can be identified, then you can be assured that it
will only be used in accordance with this privacy statement. By using the Site
you agree to this use.
For your protection, we are registered under the Data Protection Act 1998 and
have given all appropriate notifications to the Information Commissioner.
WHAT WE COLLECT
We may collect the following information:
Where you request a catalogue or order products, we will collect your title,
name, contact details, delivery address, billing information, transaction and
credit card information.
We may also ask you to provide us with information regarding your personal or
professional interests, demographics, experiences with our products, and contact
preferences in order to provide you with further correspondence about our
products and services.
WHAT DO WE DO WITH THE INFORMATION WE GATHER?
We require this information to understand your needs and provide you with a
better service. In particular, we may use your information for the following
reasons:
• internal record keeping;
• analysis purposes to develop and improve our products and services;
• to allow our representatives to follow up, either by e-mail, phone or mail,
people who have purchased goods from our site as part of our customer care
procedures;
• to administer any prize draws or competitions you might enter;
• unless you say otherwise, to periodically notify or allow third parties to
notify you about special offers, new products or services (either by post,
telephone, e-mail or otherwise) unless you have registered with the appropriate
Preference Service;
• from time to time, to contact you for market research purposes. We may contact
you by e-mail, phone or mail.
• for the prevention and detection of fraud or if the law permits or compels us
to disclose it or we otherwise have a duty to disclose it to a third party; or
• to pass to anyone whom we transfer our rights or obligations to under our
Terms (such as subcontractors and couriers); or
WHO WE SHARE THE INFORMATION WITH AND YOUR CHOICES
When you use this Site and have not advised us to the contrary, you are agreeing
that we may use your information for the purposes set out in this privacy
statement.
We may pass information about you to the following, who may use it for the same
purpose as set out above:
• to other divisions of FINESSE GARDEN PRODUCTS.
• to employees and agents of FINESSE GARDEN PRODUCTS to administer any accounts,
goods/services provided to you by FINESSE GARDEN PRODUCTS now or in the future;
• to agents who profile your information to allow us to tailor the
goods/services we offer to your needs; and
• to other organisations for the administration of any competitions/prize draws
which you enter; and
OUR MARKETING
Unless you say otherwise, we may use your information to contact you about
special offers, goods and services including those of third parties. We may also
permit carefully selected third parties to contact you direct about their goods
and services.
You may change your mind at any time by writing to or emailing us at:
Administration Dept, Finesse Garden Products, Dean Woodlands, Staunton Road,
Coleford, Gloucetershire GL16 8NS
WHAT IF YOU THINK WE HAVE INCORRECT INFORMATION OR YOU WOULD LIKE A COPY OF THE
INFORMATION WE HOLD ABOUT YOU?
You may request details of personal information which we hold about you under
the Data Protection Act 1998. A fee of £10 will be payable. If you would like a
copy of the information held on you please write to:Administration Dept, Finesse
Garden Products, Dean Woodlands, Staunton Road, Coleford, Gloucetershire GL16
8NS and enclose a cheque for £10 made payable to FINESSE GARDEN PRODUCTS LTD
If you believe that any information we are holding on you is incorrect or
incomplete, please write or e-mail us as soon as possible to the above address.
We will promptly correct any information which was found to be incorrect.
OTHER WEB SITES
Our web site may contain links to enable you to visit other web sites of
interest easily. However, once you have used these links to leave our site you
should note that we do not have any control over that other web site. Therefore,
we cannot be responsible for the protection and privacy of any information which
you provide whilst visiting such sites and such sites are not governed by this
privacy statement. You should exercise caution and look at the privacy statement
applicable to the web site in question.
If you have any queries in connection with this privacy policy then please
contact us at: Administration Dept, Finesse Garden Products, Dean Woodlands,
Staunton Road, Coleford, Gloucetershire GL16 8NS
Cookies
Cookies are pieces of text information generated by a web server and stored in
the your computer, depending on the level of your browser settings, the browser
may ask you to accept or decline the cookie. If prompted, accept the cookie. We
currently use two types of cookies: 1 - session cookies and 2 - non-session
cookies on the Site. The session cookies are temporary and are automatically
deleted when the browser is closed. The non-session cookie is only placed on
your computer if you register or choose to be remembered by the web site.
A cookie does not give us access to your computer or any information about you,
other than the data you choose to share with us. This practice is strictly in
force. You may set your web browser (Microsoft internet explorer or Netscape
navigator) to notify you of cookie placement requests or decline cookies
completely. You can delete the files that contain cookies – those files are
stored as part of your internet browser.
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